Customer Support Channels

  • 1 hour ticket response time

  • A 1–hour Response Guarantee

  • We provide you with a 1–hour reaction warranty with all our cloud website hosting packages packages, which means each support request you submit will be replied to in less than one hour max. Our support crew members have been qualified to immediately remedy any issue and to offer you relevant advice on any issue that you might have.

  • Top quality support service

  • A Top–quality Support Service

  • Our help support service is provided by a group of certified employees who’re able to respond to your questions straight away. It is easy to get in touch with the technical support team by opening a help support ticket from your Site Control Panel or by sending us an e–mail message. On working days, you can also call us on the phone or use the live chat option.

  • Intuitive help center

  • An Intuitive Help Section

  • We have incorporated a complete know–how base into the Control Panel so its possible to receive effective step by step instructions anytime. Each part of the Control Panel possesses its own contextual support area presenting a list of how–to posts. We have also made movies to present you with a far better idea of the way in which to conduct any given job.