1 hour ticket response
arcton hosting’s team of technicians is focused on offering rapid answers to each of your inquiries. We will examine your technical support ticket as soon as it is submitted and will get back to you with a solution to the problem within less than one hour after the client support ticket submission. As a matter of fact, our average trouble ticket response time is 20 minutes.
A Premium–Quality Help Desk Support Service
Each member of our customer care staff has lots of years of experience in the cloud website hosting packages realm and most of them have been with us for at least 5 years. They all are eager to answer all your inquiries in the most professional way possible.
An Easy–to–Browse Help Section
To help you find a quick suggestion on how to use a given service, we have incorporated a truly user–friendly Help section in your Site Control Panel. You can search through a broad collection of web hosting account management articles and website administration articles, take a glimpse at the F.A.Q. repository or watch our educational video tutorials.