Even though the hosting service supplied by the different companies is virtually identical, every provider has their own platform with its own modifications and ways to carry out particular procedures. That is why, an in-depth knowledge base would be amazingly useful both for persons with no experience and for technically seasoned individuals who will ultimately learn how certain tasks are carried out, but will waste precious time in the process. The purpose of such a knowledge base is to help make the hosting service quick and easy to use, sparing users both time and energy. The consequence is more content clients, since they can easily find the information they’re searching for, and substantially less work for the help desk support team representatives, because usually the vast majority of the inquiries and difficulties that clients have are already listed in the knowledge base. If the articles are expertly written and encompass more things, you will be able to discover more not only about your own account, but also about the web hosting service in general.
Extensive Online Documentation in Cloud Website Hosting
If you order a cloud website hosting package from our company, you’ll gain access to our detailed online help documentation where you will find info about more or less everything connected with our hosting solutions. The topics encompass anything from how to create an email address on your feature phone, to how to do various things using an .htaccess configuration file. The articles are written in an easy-to-comprehend manner and offer comprehensive guides on how to complete a specific task in your Hepsia hosting Control Panel. You can also find info that is not connected directly to Hepsia, for instance one that concerns Internet apps on your computer. The full list of articles will be available in the Control Panel’s Help section, but those that are relevant to a particular Control Panel section can be accessed on the spot. Given the fact that we’ve covered as many topics as possible, you will be able to become aware of practically everything connected to your hosting account.
Extensive Online Documentation in Semi-dedicated Hosting
Our Linux semi-dedicated hosting include extensive online help documentation where you will find information on all the functions that our in-house built Hepsia hosting Control Panel offers, plus solutions to various questions and complications that you could experience. All user manuals contain exhaustive specifications, which goes to say that you won’t have to worry about omitting something in case you need to export a MySQL database, for instance. The troubleshooting articles encompass a range of probable causes of certain problems and the solution for each one of them, so if you’re unable to send emails although you have the right SMTP server settings, for example, you can swiftly find out what the reason for this might be and repair the issue with two or three mouse clicks in your mail client. As the Hepsia Control Panel has quite a lot of features, you will be able to find relevant articles in each and every section. If you’d rather examine all help articles, click on the Help link, which is located in the upper right corner of the window.